What kind of guarantee do you offer?
All of our repairs are guaranteed for 90 days.
Why do the burners or broiler on my range not work all the time?
Loose connections or clogged are usually the cause of intermittent operation. Sometimes a faulty control switch will produce the same symptom. If u have a pilotless model, it uses a spark igniter to ignite the gas, which works in a combination with a spark switch, it might need a replacement once it burned out. There are also possible causes such as defective thermostat, defective selector switch, and defective gas safety valves which need a professional care from our technicians.
Why does my refrigerator leak water on the floor?
Modern frost-free refrigerators melt ice and frost off the coils which creates water. Some models use a heated catch pan to cause the water to evaporate while others use a simple drain hose which can easily become clogged. In either case, the pan is usually small and will overflow, so that's what you're seeing. A preventive maintenance program will eliminate this problem.
Why does it take too long for my clothes to dry?
There are two components required for efficient dryer operation: heat and air flow. The thermostat setting (Regular - Permanent Press - Heavy Duty) controls the setting. If the venting system is obstructed in any way, even partially, the dryer cannot get rid of the moisture. It is equally as important to keep the filter screen clean, preferable after each load. Finally, overloading the dryer is the most common cause of dryer inefficiency.
Why does my washer stop at the rinse cycle?
Most modern washers use cold water for rinsing clothes. If the cold water side of the water valve is clogged or not otherwise working, the washer waits until the tub is filled before advancing through the cycle. No water, no cycle.
Why do my glasses come out of the dishwasher foggy?
This is usually the result of using too much dishwasher detergent. Adjust the amounts of detergent used by considering the softness of the water. Also the use of a rinsing agent such as Jet Dry will alleviate most of this.
Why does my dishwasher leak out of the bottom when it's in the wash cycle?
Most likely the door seal is worn out. Open the door and closely inspect the gasket, It's usually either mashed or torn near the bottom. Replacement is typically very easy. Simply pull the old one out of the slot it sits in and put the new one back in the slot.
My electronic range, cook top or oven is not working at all?
Make sure there’s power getting to your range, oven or cook top. Check for a tripped circuit breaker or a blown fuse. Check the wall socket for power with a voltmeter. Sometimes the power cord disconnects or burns at the appliance, if this is the case; the wiring on the terminal block must be repaired or replaced. Other possible reasons for them become malfunction is because the receptacles or infinite switch has burned out.
Should I repair or replace my existing appliance?
If you are comparing having your existing machine repaired or replacing it with machine that is comparable in price with what you paid for your machine 10 or so years ago, you will not be making a valid comparison. The machines are neither similar in quality nor durability for the same price. If you were to merely replace your existing appliance with one that costs about what you paid a decade ago, you’ll be repairing or junking the new machine every three to four years. You’ll either have to pay more up front for a new, high-quality machine that will give you another 10 years of trouble-free operation or you pay less up front for a low-end machine and then pay-as-you-go for repairs.
Is repairing an old appliance really a good investment?
When asking, "How much is a new one?" you need to consider both the quality of appliance you can afford as a replacement and the option of having your existing appliance properly repaired by a competent professional. Dr. Dee's can diagnose and evaluate your appliance to determine if it’s in your best interest to repair or replace it and make a recommendation accordingly. Also, another cost associated with buying a new appliance is the "aggra-dollars." That is, the aggravation and time spent that goes along with shopping for a new appliance: having it delivered, getting it installed, and disposing of your old one. If you’ve not experienced this joy recently, you’ll realize that the aggra-dollar factor can be a very significant cost.